Cancellation and ‘No Show’
If you have any other questions, please contact us.
(a) You may cancel Your booking by written notice to Us prior to the Start of the Rental. If You cancel Your booking, Your deposit will be refunded minus a cancellation fee calculated at the following rates:
| Notice provided by you | Percentage of Hire Fees refunded |
| More than 60 days’ notice | 100% |
| Less than 59 days, more than 46 days | 90% |
| Less than 45 days, more than 31 days | 70% |
| Less than 30 days, more than 48 hours | 50% |
| 48 hours or less | 0% |
(b) A cancellation is not effective until acknowledged and confirmed by Us.
(c) You will be charged the Rental Charges for the Rental Period as booked if You fail to notify Us of Your intended cancellation prior to the Start of the Rental and fail to pick up the Vehicle, unless We are able to rent the Vehicle to another renter for an equivalent term and rate.